Last updated: September 2026
Full site access is a one-time payment for a fixed period — there is no auto-renewal and nothing to cancel. Your access simply ends on the date shown on your account page, and you're never charged again unless you choose to renew.
You can renew any time — including before your current access ends, in which case the new period is added on top of your existing access rather than starting from scratch, so you never lose paid time by renewing early.
Because each purchase is for a fixed period paid upfront, we do not offer refunds for the unused portion of that period if you stop using the site before it ends.
These are instant-delivery digital products. Once your payment is verified, the download becomes available immediately.
Because delivery is immediate and the product is a digital file, we do not offer refunds once a download link has been issued — except where there was a genuine technical failure on our end (for example, a corrupted file, or a successful payment that never produced a working download link).
If you run into a genuine delivery or technical issue, contact us within 7 days of your purchase and we'll look into it and make it right.
1. Sign in to your account.
2. Click your email address in the top navigation, or go to your account page directly.
3. You'll see your current plan and the exact date your access ends.
4. To renew, click "Renew now" and complete the payment — your access is extended immediately.
If anything here doesn't match what you're seeing in your account, or you have a billing question we haven't covered, use the Contact form and we'll get back to you.